ISO CERTIFICATION PROCESS
At HydroHoist Marine Group we have various processes that occur each day that make our company run. Each department and the roles performed by its members are important to the overall workings of the company. In the HydroHoist Works section, we will feature a different process, program, or application in each quarterly newsletter to give further insight into what makes this great company work.
HydroHoist Marine Group recently made the transition to a more rigorous set of standards in order to join Rotek, the parent company’s plastics division, and HyPower, the company’s power pedestal division, in ISO 9001:2008 certification which focuses on quality management, continual improvement, and customer satisfaction.
“I am proud that HydroHoist Marine Group, Inc. is certified ISO 9001:2008,” said HydroHoist Marine Group CEO Mick Webber. “And it’s quite an accomplishment to be certified in all divisions of our company.”
ISO (International Organization for Standards) is the world’s largest developer of voluntary international standards. The ISO standards ensure that products and services are safe, reliable, and of the highest quality. For businesses, they reduce costs by minimizing waste and errors and increasing productivity. The standards also allow companies access to new markets because of the standardization across industries.
“Achieving this certification is fitting because the underlying philosophy of both ISO and HydroHoist Marine Group is ‘Do what you say you will, when you say you will do it,’” said Joel Harlan, HydroHoist Marine Group engineer and supervisor of the ISO certification process.
How Does That Work?
When deciding to become ISO Certified, HydroHoist chose an ISO accredited external certification body such as National Quality Assurance – USA (NQA). The process from there includes creating a policy and procedure manual, educating employees, and implementing policies. There are extensive audits preformed internally, on-site, and within management. Upon completion of these rigorous procedures, a Registration Certificate is awarded for a three year cycle. After three years, the certification body preforms a re-assessment to confirm continued compliance and a new cycle begins.
By making this move, HydroHoist became the first boatlift company to comply with ISO standards, which complement its position as the first – and remains the only – hydropneumatic boat lift company to maintain this standard.